Privacy Policy

1. Who We Are

Gethin MTB operates from Pontiscill Village Hall, Pontiscill, Merthyr Tydfil, CF48 2UE. We provide mountain bike training, hire, and trail advice services across South Wales.

Contact: gethinmtb@gmail.com | 07988 760 720

2. Information We Collect

We may collect the following information when you use our website or services:

• Name, email address, and phone number (when you submit a form)
• Booking details including dates, locations, and service preferences
• Payment information (processed securely by our payment provider)
• Website usage data through cookies (with your consent)
• Communication records when you contact us

3. How We Use Your Information

We use your personal information to:

• Process your bookings and enquiries
• Provide the services you have requested
• Communicate with you about your booking
• Improve our website and services
• Comply with legal obligations

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: When you submit a form or accept cookies
• Contractual necessity: To fulfil bookings and services
• Legitimate interest: To improve our services and communicate with you
• Legal obligation: To comply with applicable laws

5. Data Sharing

We do not sell your personal information. We may share data with:

• Email service providers (to process form submissions)
• Analytics providers (with your consent)
• Legal authorities (when required by law)

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, typically no longer than 3 years from your last interaction with us, unless a longer retention period is required by law.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, contact us at gethinmtb@gmail.com.

8. Cookies

Our website uses cookies. For full details, please see our Cookie Policy.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Email: gethinmtb@gmail.com
Phone: 07988 760 720
Address: Pontiscill Village Hall, Pontiscill, Merthyr Tydfil, CF48 2UE